How can I assign Aeros to an inactive user?

You can assign Aeros to an inactive user, even though they don't appear in the 'Assigned To' dropdown. This is a work-around you can use if you want to assign Aeros to a user called "Unassigned" but don't have room on your subscription plan for another user. 

Find the inactive Team Member's ID#

1. Go to Aero Setting > Team Members and search for the inactive team member by Name.
2. Hover over the View button (without clicking) and look in the bottom left corner of your screen for the number at the end of the URL. That's the ID#. In our example below, the ID# is "5".
   

Type the id number in the Assigned To field of the Aero

1. When you are creating the Aero or Recurring Aero, you can type the ID number of the inactive user in the Assigned To dropdown instead of selecting a name.
   
2. The Aero will appear in reports and on manage screens with the inactive user's name instead of the number.