Why does my timer stop running?

The timer in Aero uses settings in your browser to work, so sometimes a setting in your browser can interfere. If your timer stops running while you are doing a task in Aero, here are some things you can try:

1. Make sure you are using the latest version of Chrome.
2. Clear your Cache.
3. Make sure javascript is enabled.
4. Disable Chrome's Automatic Tab Discarding. This is a Chrome feature that disables tabs that it sees as inactive - and it sees an Aero timer running as being inactive. You can do this in two different ways:
   1. Install a Chrome extension called The Great Suspender. It will give you more control over what tabs can be discarded: https://chrome.google.com/webstore/detail/the-great-suspender/klbibkeccnjlkjkiokjodocebajanakg
   2. Install a Chrome extension called Disable automatic tab discarding. This turns the feature off entirely: https://chrome.google.com/webstore/detail/disable-automatic-tab-dis/dnhngfnfolbmhgealdpolmhimnoliiok

If you've tried everything above, and you're still having problems, please contact support.